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Job Summary

Company
Mobvista​

Location
New Delhi, India​

Job Type
Contract (1 year)

Pay Rate
Competitive Salary

Years of Experience
Entry Level(0-2 Years)

Job Reference Code
J2000733

Customer Success Manager

Posted on Mar 01, 2021
Mobvista
New Delhi, India

About Company:

Mobvista is a leading technology platform providing mobile advertising and mobile analytics services to the app developers globally.

With its global coverage and local service capabilities, Mobvista has provided one-stop advertising services to over 2000 app developers in 60 countries, meeting their various needs from user acquisition to monetization. Mobvista’s advertising platform covers over 200 countries, reaching over 900 million unique mobile devices per day. Meanwhile, Mobvista’s mobile analytics SaaS platform has tracked behavioral data throughout the life cycle of gamers in over 49,000 games.

Mobvista ranked the largest in China, the second in Asia and the top ten in the world, in terms of monetization SDK average DAUs in the first half of 2018. On December 12, 2018, Mobvista was officially listed on the Main Board of The Stock Exchange of Hong Kong(Stock Code: 01860). Currently, Mobvista has nearly 600 employees with offices in 12 cities across the world.


Job Profile:

You will manage the day-to-day relationships with Southeast Asian-based advertisers and have direct responsibility for helping them optimize their advertising campaigns. You can expect to work closely with the marketing and product teams on advertiser communication plans related to new feature launches and program changes. This is a critical role and your efforts will drive advertiser commitment, revenue growth and product improvements.


Job Details:
Responsibilities
  1. Acquire a thorough understanding of Mobvista's offerings, reporting analysis, competitive advantages, and resources.
  2. Take a consultative approach to understanding the goals, motivations, and performance needs of your accounts to optimize towards client’s KPIs
  3. Monitor campaign performance post-launch, analyze data, and optimize towards KPIs
  4. Develop and maintain strong industry and company knowledge, fully understand each product in the company to select appropriate ones for clients
  5. Preparation of research studies, case collection, data analysis to make full case proposal for clients
  6. Grow revenue of assigned accounts through achieving client needs and new opportunities
  7. Acting as a liaison between headquarter and local office; Working closely with cross-functional teams to help improving inside workforce efficiency
Requirements
  1. BS/BA required, degree in business, marketing, or related field
  2. English is required;
  3. 1-2 years minimum related to B2B or desktops/ mobile advertising experience
  4. Excellent communication and presentation skills are musts
  5. Knowledge of the advertising ecosystem and performance marketing KPIs
  6. Thrive in a fast paced, start-up environment and ability to perform under stress
  7. Ability to analyze a large amount of data in Excel to optimize performance
  8. Ability to create exquisite slide in PowerPoint to make proposal
  9. Familiar with Salesforce is plus
  10. 10-20% traveling required
Apply Now

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