Skip to main content

Job Summary

Company
Wechain Capital​

Location
Shanghai, China​

Job Type
Contract (2+ years)

Pay Rate
14,000 - 20,000 RMB/Month

Job Reference Code
J1900131

Japanese/ Korean Customer Service

Wechain Capital
Shanghai, China

About Company:

Wechain is a blockchain trading system developing and servicing company, mainly focusing on the development of digital currency spot and derivative margin trading system. Wechain is headquartered in Singapore and has branches in China and the UK respectively. Our team members are mainly from eight different countries, with customers served in many countries around the world. The core developers come from large financial institutions such as Morgan Stanley, Credit Suisse Bank, Tencent, Ping An and Noah, and have rich financial research and development background. Wechain focuses on the upgrading and iteration of transaction system technology and has profound experience in matchmaking, strong leveling, risk control, settlement and systematic security of blockchain. Wechain has been established in the blockchain industry for a long time and combined the most cutting-edge transaction technology of traditional finance with the blockchain technology perfectly, and is committed to solving the technical bottlenecks of existing digital currency spot and derivative transaction systems.


Job Profile:

Be familiar with company’s trading platform and provide clients with first class trading experience.
Diligently and effectively manage and follow up the enquiry/complaints of the current/prospective clients and so on.


Job Details:
Responsibilities
-  Be proficient in Blockchain/Crypto currency as well as kept up-to-date on general market conditions in order to engage clients over the chat/phone.
-  Be familiar with company’s trading platform and provide clients with first class trading experience.
-  Diligently and effectively manage and follow up the enquiry/complaints of the current/prospective clients.
-  Understand customers’ feedback and needs in order to provide constructive feedback to managements.
-  Continuously seek for improvement to enhance team’s performance and work efficiency.

Requirements
-  Preferable tertiary education with financial/programming background.
-  Minimum of 1 year of customer service/sales experience within the financial industry is preferred.
-  Fluent in ENGLISH or Chinese or Japanese or Korean
-  Japanese or Korean prefer
-  Good interpersonal, communication, organizational and problem solving skills.
-  Self-motivated and able to work independently in a dynamic environment.
-  Fresh graduates are also encouraged to apply.

Required Languages
English, Mandarin, Japanese, Others
Apply Now

Latest Jobs

Representative of the Czech company
Competitive Salary
Guangdong, China

German/French Customer Service
10,000 - 16,000 RMB/Month
Guangdong, China

HR Director
14,000 - 20,000 RMB/Month
Beijing, China

Senior Cost Accountant
Competitive Salary
Bucharest, Romania

Senior AI Consultant
Competitive Salary
Shanghai, China

System Engineer
Competitive Salary
Beijing, China


Find us on social media