Responsibilities:

1. Delinquent account management, delinquent customer reminding and collecting by various methods;

2. Guide customers to correct repayment methods through telephone, SMS and other means;

3. Record telephone communication, acquire and update information related to the customer in delinquency;

4. Provide timely, accurate and intuitive answers to customers' question, analyze customer default reasons, provide proper judgement of customers' risk level;

5. Correpond to business process according to customer's requirement, timely feedback on problems raised by customers, and track the repayment process;

6. Effective communication with internal teams and departments raising the requirements, to follow up project progress and solve related data problems, maintain colletion monitoring report as required.

Requirements:

1. Bachelor degree or above, one year or above working experience in cash loan or consumer loan collection is preferred;

2. Medium English reading and communication skills, basic Mandarin communication skills preferred. Basic EXCEL and WORD operation skills;

3. Hard-working, strong execution and ability to work under pressure;

4. Integrity, decisiveness, excellent interpersonal, teamwork and communication skills;

5. No criminal record, abide by the company's rules and regulations, and have sense of confidentiality;

6. Familiar with financial business, have basic sense of risk control, and have a certain understanding of relevant laws, regulations and business processes is preferred;

7. Familiar with the working skills of telephone collection is preferred.

Salary: 15000-18000 PHP/month