Job Summary:

• Act as the business project lead during requirement gathering phase and be the main coordinator to help rope in relevant project members from business to ensure that full requirements are captured.
• Analyse new requirements from requestors and where possible, conceptualize innovative solution to those requirements.
• Ensure a good understanding of existing solutions and system to determine if the project/change request can be met through enhancement of the existing systems/solution or purchase of new systems/procurement is required.
• Review business process flow and make recommendations for improvement
• Be able to identify and create a business process, which is a formalized set of tasks and activities that helps accomplish specific business objectives. Also be able to discern between a business process and a series of steps captured on a flow chart. Because many organizations don’t have business processes in place to achieve their goals, the first responsibility of a business process manager might be to analyze the steps in question to determine if they consist of a simple series of activities or an actual business process.
• Business process managers typically have a vision of the big picture. They understand that enhancing process effectiveness may not be a one-time endeavor, and that meaningful change typically requires continuous improvement. This holistic approach to process innovation also may require process managers who understand that changing one step in the process can impact other process activities.
• Redesigning business processes typically involves more than just rearranging the steps on a flow chart. It can require the ability to change the hearts and minds of employees affected by the change. Evaluating, designing and controlling business processes alone would likely be incomplete if the employees who are impacted by it oppose and resist the change. Process managers engage employees to inspire and empower them to provide input into process change. They encourage employees to embrace the new process once it is implemented.

Requirement:

• Bachelor Degree/ Master Degree
• 3-5 years or above process management experience.
• Mathematics background/ strong logic ability
• Quality of a process manager is tenacity. Consistently pursuing continued process innovation may require someone with exceptional determination, self-motivation and interpersonal skills. Promoting a new process innovation to achieve the cultural shift required to help the organization embrace a new innovation typically takes an individual with plenty of resolve.
• Project management skills
• Cross-function leadership experience
• Demonstrated ability to work in a multi-cultural environment.
• Excellent written and verbal communication skills in English and Mandarin required.
• Can use BPMN tools like Signavio, Lucid Chart, Vision
• Good presentation and interpersonal skills
• Attention to detail, organized, self-motivated and ability to work under pressure and tight schedule
• Entrepreneurial spirit
• Staff management and development skills
• Immediate availability
• Native Language:Chinese
• Working Experience:3-5 years