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Job Summary

Company
Didi Chuxing​

Location
Mexico City, Mexico​

Job Type
Contract (1 year)

Pay Rate
Competitive Salary

Job Reference Code
J2000176

Tech Support Analyst

Posted on Jun 12, 2020
Didi Chuxing
Mexico City, Mexico

About Company:

Didi Chuxing is the world's leading mobile transportation platform. The company offers a full range of mobile tech-based mobility options for over 450 million users, including Taxi, Express, Premier, Luxe, Hitch, Bus, Minibus, Designated Driving, Car Rental, Enterprise Solutions and Bike-Sharing. With its daily orders reaching up to 25 million, over 21 million drivers and car owners are generating income on DiDi platform. DiDi acquired Uber China in August 2016.


Job Profile:

We are seeking a Tech Support Analyst that can independently coordinate the management of Monterrey's on site tech-facilities process and its continuous administration and maintenance to ensure their uninterrupted operation for DiDi’s platforms operation in the LATAM region. The Tech Support Analyst owns the accountability of the end to end network administration process for DiDi’s Corporate Offices. The Tech Support Analyst will support the maintenance of systems and applications within DiDi.


Job Details:
Key Responsibities

  1. Deliver electronic equipment DiDi's New Joiners.
  2. Provide guidance about the tools and apps used within the organization.
  3. Manage vendors of tools, networks and wires.
  4. Stablish information-security processes in accordance to internal policies.
  5. Planning and design the IT infrastructure, including networks.
  6. General maintenance of IT equipment.
  7. Tech support on site

The successful applicant

  1. Must have at least 2 years of experience managing tech tools and networks.
  2. Experience solving IT related problems with Mac and Windows.
  3. Business english level is a plus

Apply Now

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