Responsibilities:

1. Manage the customer’s Tesla experience in the most positive way. Welcome all walk in guests, answer questions and enthusiastically educate all customers and fans about the benefits of going electric, generally publicize going electric knowledge.
2. Through effective communication, encourage customers to get behind the wheel of a Tesla product for themselves and provide an experience that future customer would highly recommend to friends and family.
3. Responsible for collecting qualified customer information, assist market events, explore customer needs, stimulate customer demand, cooperate with Owner Advisor to meet store’s sales target.
4. Provide high quality service to existing Tesla owner community.
5. Employee must learn about the company and products related knowledge, keep up with industry trends and best practices.
6. Pass internal testing including but not limited to training, drive skill test, in store test, Role play and related test, otherwise he or she will not be able to meet the full time employee’s requirement.
7. Communicate with the external clients and partners in a professional way, and also ensure effective communication and great cooperation with internal colleagues (Among same and different function/ store/region).
8. Get a driver's license within the time required by the company and have skilled driving skills.
9. During the probationary period, including not limited to transfer, promotion, etc., are not considered to pass the probationary period and the employee is required to pass the probationary period.
10. Other Responsibilities: Perform other related duties as assigned, based on the business need.

1. Fresh graduate or 1-2 years’ work experience in retail, industry and key account sales .
2. Highly appreciate Company culture and value.
3. Strong communication and customer service experience required.
4. Exceptional self-management and self-learning ability. Positive, enthusiastic and passionate about the changes in the personal transportation industry.
5. Ability to understand and convey business issues and technical concepts.
6. Strong sense of team mentality and reliability.
7. Ability to work evenings and weekends in retail environment. Retail, industry and key account sales experience preferred.