Didi Chuxing is the world's leading mobile transportation platform. The company offers a full range of mobile tech-based mobility options for over 450 million users, including Taxi, Express, Premier, Luxe, Hitch, Bus, Minibus, Designated Driving, Car Rental, Enterprise Solutions and Bike-Sharing. With its daily orders reaching up to 25 million, over 21 million drivers and car owners are generating income on DiDi platform. DiDi acquired Uber China in August 2016.

At 99, user experience is everything! Our team´s mission is to serve customers by creating the best solutions and offering an incredible experience, because we believe that each service can drive 99´s growth, generating value as a competitive advantage and being the reference in customer experience in Latin America.
The Customer Experience Intelligence (CXI) team is responsible for generating insights out of all the customer service data to drive company strategy on user experience. In this position you will apply all your technical and strategic skills to impact our business in a scope that involves interaction with different areas from both business and technology side.
The ideal candidate must have passion for discovering solutions in large databases and be a great team player, as will be working with different stakeholders in Agile teams.