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Job Summary


Mountain View, United States​

Job Type
Contract (1 year)

Pay Rate
Competitive Salary

Years of Experience
Experienced(Non-Manager, 2+Years)

Job Reference Code

Trust & Safety Program Manager

Posted 2 days ago
Mountain View, United States

About Company:

TikTok is the leading destination for short-form mobile video and our mission is to inspire creativity and bring joy. The platform is a home for creative expression through videos that create a genuine, inspiring, and joyful experience. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Mumbai, Singapore, Jakarta, Seoul, and Tokyo. Visit

Job Profile:

1. Craft product process and strategy for a global community on TikTok platforms with a focus on safety issue hate speech.
2. Work closely with cross-functional partners (content policy, product management, data analytics, operations, engineering, algorithm) to identify, assess and resolve safety-related issues in our products, promote community well-being and user safety with optimization of product features and product strategy.
3. Address various scenarios such as video, comments, follow/like, accounts, etc. with both qualitative and quantitative approaches to detect potential risks in the global community, craft features and strategies to mitigate these risks.
4. Plan and manage complex safety-related projects from problem definition to final execution and global localization; optimize the process and procures to ensure timely and effective delivery.
5. Remain up-to-date on industry trends and emerging issues in the trust and safety space and design process or product solutions.
6. Brainstorm, assess, and support the implementation of innovative product safety features and internal processes advance trust and safety at TikTok.

Job Details:
  1. 3-5 years of work experience in product management/ strategy; a plus if with safety/ risk control/ anti-spam strategy experiences;
  2. Ability to quickly identify problems, thoroughly analyze them and deliver feasible solutions;
  3. Experience with project management and coordination, and experienced in working closely with the engineering team/ design team and other partner teams to guarantee effective execution of product plans;
  4. Highly data-sensitive, capable of in-depth data interpretation; a plus if can work with SQL.
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